This policy provides details on the handling, collection, and processing of personal data in accordance with UK GDPR requirements.

Information We Collect

We collect personal details to process requests and improve site functionality, respecting privacy in line with legal regulations.

• Contact data such as your name, email address, and submitted messages when contacting us.
• Technical information, including browser type and access times, for system optimisation.
• Usage statistics collected via cookies for analytics and service improvement purposes.
• Other personal information provided voluntarily for specified support or resource requests.

How We Use Data

Data is used solely for providing site access, user support, and content management, as outlined below.

• Enable responses to submitted forms and information or resource requests.
• Maintain and improve website security, reliability, and user experience.
• Analyse anonymised aggregate usage for continuous improvement of features.
• Fulfil legal obligations or resolve disputes where required.

Legal Basis for Processing

Our processing is supported by legitimate interest, user consent, or contractual necessity.

Processing is performed to facilitate resource delivery, handle enquiries, and ensure the security and quality of this website, in compliance with data protection law.

Sharing Your Data

Personal data is not shared outside the site except as required by law or service needs.

• Data may be provided to service providers for communication or site maintenance, under data protection agreements.
• Personal information may be disclosed if required to comply with UK legal obligations.
• Aggregate, anonymised data may be used for analytics without identifying individuals.

Data Security Approach

The site applies technical and organisational measures to protect personal data against accidental, unauthorised, or unlawful processing, including secure storage and transmission practices. Access is limited to individuals supporting the site’s purpose and delivery.

Your Rights

UK users have rights regarding personal data, including access, correction, and removal on request.

• Request information about data held and how it is processed.
• Request correction of inaccurate or incomplete personal data.
• Request erasure or restriction of personal data where permitted by law.
• Object to certain types of data processing as defined under UK GDPR.

Cookies and Tracking

The site uses cookies to measure performance and enhance user experience. Details are available in the cookies policy. No third-party cookies for marketing are used without explicit consent.

Cookies Policy Cookies Policy

Contact

For privacy questions or rights requests, contact us via the details below. We aim for prompt and secure data handling.

Policy Changes Notice

This policy may be updated as required to reflect changes in law or site practices. Updates will be dated below.